Catch unhappy customers before they post. Get a chance to fix the problem while they still want to talk to you.
✓ 14-day money-back guarantee
They've had 2-3 days to stew. They don't want to talk anymore. They want revenge.
Every potential customer sees it. They don't care about your response — they see the 1 star.
3-5 potential customers skip you for every bad review. That's $1,500-2,500 gone.
You finish the work as usual
"How was your experience? Reply 1-5"
They get a link to leave a Google review
You get instant alert + chance to fix it
Average service contractor numbers
💰 14-day money-back guarantee • Full access immediately
"My rating jumped from 3.4 to 4.2 in 60 days. Now I'm getting 7 calls/week from Google instead of 3."
"First week caught an angry customer. Called her back, fixed the issue, she changed her mind about the 1-star. That one save paid for a year of Tholim."
"Simple. Customer rates, I get a text if they're upset. No more surprise 1-stars. Went from 4.1 to 4.6 in 3 months."
Not happy in 14 days? Get 100% of your money back. No explanations needed.
Email support@tholim.com for a full refund.
No. We send the same SMS to ALL customers. We don't block anyone from leaving a review. We just give you a heads up when someone is unhappy so you can fix it first. This is completely legal and follows Google's guidelines.
You add them. After each job, you (or your team) enters the customer's phone into the dashboard. Takes 10 seconds. We send the SMS automatically after that.
You get an instant notification (email, SMS, or Telegram). The customer sees a form asking "What went wrong?" You can call them immediately to fix the issue before they post publicly.
That's fine. Most customers do respond — around 30-40% reply. But even if they don't, the ones who ARE upset usually respond because they want to vent. Those are the ones you need to catch.
Yes. You can change the text, your business name, and the timing (how many hours after the job to send it).
Both outgoing (the rating request) and incoming (customer replies) count. For most contractors doing 30-50 jobs/month, this is plenty. Need more? Just ask.
Join 50+ contractors who catch problems before they become 1-stars
✓ 14-day money-back guarantee